How long does it take to get a refund from Southern Rail?
You should get your money back within 10 working days. All refunds have to be given back to you in the same way that you paid. If you bought your ticket using a debit or credit card, a member of the refunds team will phone you to process the refund.
How long do train ticket refunds take?
Refunds can take an average of 3-5 days to process. You can check the status of your refund in your account.
Can I get full refund on train tickets?
If the train is marked as “CANCELLED” in PRS due to breaches, floods, accidents etc. full refund is permissible in case the ticket is cancelled within three days of the scheduled departure of the train. In case of e-tickets, such cancellations can be done by the customer through Internet.
How much do you get for delay repay?
If you’re delayed by: 15-29 minutes you’re entitled to 25% of the cost of a single journey. 30-59 minutes you’re entitled to 50% of the cost of a single journey. 60-119 minutes you’re entitled to 100% of the cost of a single journey.
Will I get full refund if train is Cancelled?
For trains cancelled by Indian Railways, full refund will be provided automatically by IRCTC. Users need not cancel their e-tickets. Full fare will be credited back into users accounts from which payment was made.
Will I get refund if I cancel confirmed ticket?
No refund will be granted on cancellation of confirmed Tatkal tickets. For contingent cancellation and waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules.
What is the refund rules for rail ticket?
IRCTC Refund Rules for Confirmed Tickets before Chart Preparation
- 48 hours to 12 hours: Refund after deducting 25% of the base fare subject to minimum flat cancellation charges.
- 12 hours and up to 4 hours: Refund after deducting 50% of the base fare subject to the minimum flat cancellation charges.
Can we get refund if train is late?
If the train is running late by more than three hours of scheduled departure, no cancellation charge will be levied. Full money will be refunded to passengers holding confirmed, RAC, and wait-listed tickets in such case (subject to the condition that the ticket is surrendered prior to actual departure of train).
What happens when waiting ticket is not confirmed refund?
If wait listed Tatkal tickets do not get confirmed or RAC, they automatically get cancelled and the passenger gets refund. In case of RAC or waitlisted tickets refund is available if the same are cancelled up to 30 minutes prior to the scheduled departure.
How long does it take to get money back from Southern Railway?
There is no limit to the number of times you can apply for a refund under the money back guarantee so long as the tickets you bought online via southernrailway.com are Anytime, Anytime Day, Off-Peak, Off-Peak Day, or Super Off-Peak Day tickets 9. We aim to process all refunds within 10 working days.
Where can I buy Southern Railway train tickets?
This offer is only valid for paper tickets purchased online at southernrailway.com with ‘Ticket on Departure’ as the delivery option, and the tickets have not been collected. We therefore advise you not to collect your tickets until you are certain you wish to use them
Can you get a refund for a national rail ticket in Scotland?
Travellers in Scotland should click here for more information and those in Wales click here. You can apply for refunds up to four weeks from the last day that the ticket was valid. Unused Anytime, Off-Peak and Super Off-Peak tickets can be refunded and an admin fee applies. Advance tickets are not refundable.
How do I refund my Southern Airlines ticket?
Write the refund reason in a blue or black pen across your ticket (please keep the ticket number visible as we need this to process your refund). The refund reasons are listed below: (Change in travel arrangements or unable to travel due to COVID-19 restrictions)