How do I set up Spiceworks?
Installing, launching and setting up Spiceworks Help Desk Server (HDS)
- Download the .
- Minimum recommended specifications.
- Fire up your virtual appliance and import HDS.
- Login to the virtual machine and run HDS.
- Setup your SSL certificate.
- Start using HDS via your browser.
- Setup steps for adding users and receiving tickets.
How do I restore a spiceworks backup?
Delete the db and data folders from your Spiceworks directory. By default this will be c:\Program Files\Spiceworks. Open your backup zip file and extract the contents to your Spiceworks directory. Run Spiceworks and after the migration runs, you should have access to your backup data.
How do I add categories in Spiceworks?
I found it under: HELP DESK-Settings-Additional-Advanced & International Options-under Standard Attributes-you will see Category-List-just add the Categories you want with commas in between each category you want to add.
Is Spiceworks inventory free?
Completely free — even support. Spiceworks is free (like… for real). Millions of IT pros do their jobs in Spiceworks Inventory. And thousands of tech vendors are getting in front of them through targeted, relevant advertising and content… that IT pros actually love.
Is Spiceworks free for business?
Spiceworks is free for everyone from personal users to enterprise operations.
How do I open a spiceworks database?
How to: Connecting to the Spiceworks Database – SQLite Browser
- Step 1: BACKUP. Before playing with the database BACKUP!
- Step 2: Download SQLite Browser.
- Step 3: Extract the folder.
- Step 4: Open the EXE.
- Step 5: Open the database.
- Step 6: Done you are now connected.
- Step 7: 2nd tab.
- Step 8: 3rd tab.
How do I backup my Spiceworks database?
Go to Settings > Global Settings > Backup Configuration. At the bottom of the page is the Backup Status section, with a button labeled Backup Now. Click that. The backup can be found in C:\SW_Backups (on your Spiceworks server) in a zip file.
How do I change categories in Spiceworks?
You can use categories to organize your tickets, but you already know what categories are. You can edit the categories available to you by clicking Settings and choosing the appropriate organization (each organization has its own settings). Now scroll down until you see Ticket Categories.
How can Spiceworks be free?
Spiceworks software is free because it’s ad supported, and those ads can become annoying. Remove all ads with the Spiceworks My Way plan, which is $45 per month or $495 per year.
Is Spiceworks network monitor safe?
SpiceWorks is as secure as anything else internally on your network. But there are always steps you can take to make it more secure should you wish. Changing the port in which SpiceWorks operates on is a good place to start.
How to set up email notifications in Spiceworks?
1 First, verify that you have Spiceworks set up to send alert emails from the Spiceworks Community. Check the above… 2 Community profile subscriptions: the Spiceworks App Notifications setting needs to be set to Yes. 3 Settings → Inventory → User Accounts → Email Notifications column: make sure the Alerts option is selected. More
How do you set up monitors in Spiceworks?
You can use monitors within Spiceworks to be alerted when certain thresholds have been reached with inventory items. To set these up, navigate to Settings → Inventory → Monitors & Alerts. You’ll see that there are many inventory-related monitors set up by default. Each monitor listed in the table contains options to:
How to set up Spiceworks for Office 365?
These steps will help you setup Spiceworks to communicate with your Office 365 help desk mailbox in order to send and receive notifications, providing additional functionality within the Spiceworks help desk, and Spiceworks monitors/alerts. We recommend configuring Spiceworks to connect to the Office365 service using SMTP and IMAP.
What do you need to know about Spiceworks help desk?
If you’re only using Inventory, you’ll really only need outgoing settings configured. Spiceworks needs incoming and outgoing settings configured in order for the help desk to fully function. The following protocols are supported: You can configure the email settings by going to Settings → Inventory → Email Settings.